Avizia is an, early-stage high-tech company in the rapidly growing telehealth space. Our mission is to transform patient care by enabling any provider to communicate with any patient at any place. We are redefining healthcare with the only end-to-end telehealth platform that combines easy-to-use care coordination software with provider and patient mobile applications and the industry’s leading telemedicine video devices. Avizia proudly delivers telehealth solutions to more than 400 hospitals and clinics around the world.
The Call Center and Training Manager will manage the Avizia Tier 1 support partner relationships and develop training content for the company’s web-based and hardware videoconferencing solutions. This position will play a vital role in delivering a world class customer experience by managing and supporting the hardware, infrastructure, and enterprise software platform that is bringing a revolutionary end-to-end telemedicine solution to the medical industry.
Avizia is committed to employee success and offers many benefits such as medical, dental, life, disability, unlimited Paid Time Off (PTO), and on site gym. We are headquartered in Reston, VA (Washington DC area) with easy access to the Metro. We like to have fun, laugh and achieve awesome.
This position will be located at Avizia’s Scottsdale, AZ office.
Duties & Responsibilities
Knowledge, Skills and Experience
The position is located indoors in an office environment in our Scottsdale, AZ office. The incumbent must be able to communicate with other individuals in person, via phone, and through email. The incumbent may be required to sit or stand for extended periods of time and the job requires the incumbent to use reasoning and judgment to address and solve business problems. The incumbent must demonstrate manual dexterity in order to use common office equipment. Applicant may be required to lift up to 10 pounds on an occasional basis. This position requires travel regionally and nationally less than 25%.